Privacy Policy

Last Updated: October 15, 2023

1. Introduction

Welcome to Fact Force ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fact-force.com (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Any other information you voluntarily provide to us

2.2 Non-Personal Data

We may automatically collect certain non-personal information when you visit our Site, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Geographic location
  • Pages viewed and time spent on pages
  • Referring website or source

3. How We Collect Information

We collect information in the following ways:

  • Direct Collection: Information you provide when you subscribe to our newsletter, create an account, make a purchase, contact customer service, or participate in surveys or promotions.
  • Automated Collection: Information collected automatically through cookies, web beacons, and similar technologies.
  • From Third Parties: Information we may receive from business partners, social media platforms, and other third parties.

4. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our Site and services
  • To process and fulfill your orders
  • To send you marketing communications
  • To respond to your inquiries and provide customer support
  • To personalize your experience on our Site
  • To improve our Site, products, and services
  • To conduct research and analysis
  • To protect our rights and prevent fraud or unauthorized activities
  • To comply with legal obligations

5. Disclosure of Your Information

We may share your information with the following parties:

  • Service Providers: Third-party vendors who help us operate our business and provide services.
  • Business Partners: Companies with whom we partner to offer products or services.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: In other cases with your explicit consent.

6. Cookies and Similar Technologies

Our Site uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie management tool. For more information, please see our Cookie Policy.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to erasure (or "the right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent
  • The right to complain to a supervisory authority

To exercise these rights, please contact us using the details provided in Section 12.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed of how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Fact Force
123 Construction Avenue
London, SW1A 1AA
United Kingdom

Email: [email protected]
Phone: +44 (0) 20 7123 4567