Terms of Service

Last Updated: October 15, 2023

1. Acceptance of Terms

Welcome to Fact Force. These Terms of Service ("Terms") govern your use of the fact-force.com website (the "Site") and all related services provided by Fact Force ("we," "our," or "us"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

2. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms regularly to stay informed of updates.

3. User Registration

To access certain features of the Site, you may need to register for an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions, specifications, and pricing information. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered on our Site is not as described, your sole remedy is to return it in unused condition.

4.2 Pricing and Availability

All prices are shown in British Pounds (£) and exclude VAT unless otherwise stated. We reserve the right to change prices and availability at any time without notice. We are not responsible for typographical errors regarding price or any other information about products.

4.3 Orders

Your placement of an order does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in product or pricing information, or problems with your payment information.

5. Payment and Billing

By providing payment information, you represent and warrant that you have the legal right to use any payment method you provide. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.

6. Shipping and Delivery

Shipping and delivery times are estimates only and cannot be guaranteed. We are not liable for any delays in delivery. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

7. Returns and Refunds

Our returns and refunds policy is as follows:

  • You have 30 days from receipt of your purchase to return it.
  • Items must be in their original condition and packaging.
  • Shipping costs for returns are the responsibility of the customer unless the return is due to our error.
  • Refunds will be processed within 14 days of receiving the returned item.

8. User Content

By submitting content to our Site (such as product reviews or comments), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or control all rights to the content you post, that the content is accurate, and that use of the content does not violate these Terms and will not cause injury to any person or entity.

9. Intellectual Property

The Site and all its content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by Fact Force, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not use, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

10. Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates any applicable law or regulation.
  • Use the Site to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site.
  • Use the Site to impersonate or attempt to impersonate Fact Force, a Fact Force employee, another user, or any other person or entity.
  • Use the Site to engage in any conduct that may harm minors in any way.
  • Use the Site to send, knowingly receive, upload, download, use, or re-use any material that is harmful, offensive, illegal, or in any way violates the rights of others.
  • Use the Site to collect or harvest any personal information, including account names.
  • Use the Site for any commercial purpose other than as expressly permitted by these Terms.

11. Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PROVIDED BY LAW, FACT FORCE DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE.

12. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL FACT FORCE, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

13. Indemnification

You agree to defend, indemnify, and hold harmless Fact Force, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

14. Governing Law and Jurisdiction

These Terms and your use of the Site are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the courts located in the United Kingdom.

15. Severability

If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

16. Entire Agreement

These Terms constitute the entire agreement between you and Fact Force regarding your use of the Site and supersede all prior and contemporaneous written or oral agreements between you and Fact Force.

17. Contact Information

If you have any questions about these Terms, please contact us:

Fact Force
123 Construction Avenue
London, SW1A 1AA
United Kingdom

Email: [email protected]
Phone: +44 (0) 20 7123 4567